Before the carrier leaves, we recommend that you check the condition of the goods on receipt and report any problems on the delivery note.
N.B.: The words "damaged cartons" or "subject to unpacking" have no value and will not be followed up in the event of a dispute.
If you notice one or more damaged, broken or open packages, we invite you to check the condition of the product inside. Please also check that all parts are present in the packaging, in correlation with the instructions.
If any anomaly is identified, please contact us as soon as possible via our contact form or by email at contact@jobek.fr or by telephone on 03 26 39 90 98, providing the necessary information according to the problem encountered (see table below).
All products have been packaged to protect them during transport and handling. Please take the utmost care when unpacking to avoid damaging the products.